Excellent to study professionalism! プロ意識勉強に最高!, 2007-12-11
One of the best books I have read about understanding professionalism, and lack of it. I use this book a lot as a reference for staff training, and in my speaking. I would advise every new employee and every entrepreneur read it, with a pen for taking notes and following them through.
プロ意識勉強について最高の本、経営者にもスタッフにもだいおすすめ。プロとアマチュアの違いをわからない人は多いから、この本からスタートは最高。
Good definition of what professionalism is., 2006-08-31
This books gave me some guidelines about how to improve my services. The book is informative and can be applied to non consulting service jobs, too.